tellus-travels

Privacy Policy

Template — review before publishing. This is a starting template, not legal advice. Review and adapt it to how your agency actually collects and uses data, confirm it fits your country/state, have a qualified professional check it, and delete this notice before you publish.

Last updated: July 12, 2026

This Privacy Policy explains how TELLUS Travels ("we", "us", "our") collects, uses, shares, and protects your personal information when you contact us, use our website, or book travel through us. By using our services you agree to the practices described here.

1. Who we are

TELLUS Travels is a travel agency acting as an intermediary between you and travel suppliers. For questions about this policy or your personal data, contact us at rita@tellustravels.com or +1-817-312-4008, or write to us at 304 Eagles Ct, Trophy Club, Texas, 72626, United States.

2. Information we collect

  • Contact details — name, email address, phone number, and postal address.
  • Traveler information needed to book — the details suppliers require to confirm a booking, which may include date of birth, passport or ID details, nationality, emergency contacts, loyalty programme numbers, and accessibility or dietary requirements.
  • Payment information — processed by our payment providers and by suppliers. We do not store full card numbers.
  • Communications — records of your enquiries, requests, and our correspondence with you.
  • Website and analytics data — pages viewed, device and browser information, and cookie identifiers (see "Cookies" below).

3. How we use your information

  • To provide quotes and arrange, confirm, and manage your bookings.
  • To communicate with you about your trips and respond to your requests.
  • To send you marketing or travel updates where you have consented, and you can opt out at any time.
  • To meet legal, tax, and regulatory obligations, and to prevent fraud.

4. How we share your information

We share personal information only as needed to deliver the travel services you request or as required by law, including with:

  • Travel suppliers — airlines, cruise lines, hotels, tour operators, transfer and car-hire companies, insurers, and the reservation/GDS systems used to book them.
  • Payment processors to take deposits and payments.
  • Our technology provider, which hosts the systems we use to manage bookings and this website, under confidentiality obligations.
  • Authorities and advisors where required by law, regulation, or to establish or defend legal claims.

We do not sell your personal information.

5. International transfers

Travel is global. To fulfil a booking, your information may be transferred to suppliers and authorities in other countries, whose data-protection laws may differ from those where you live. We take reasonable steps to protect your information when it is transferred.

6. Cookies and analytics

Our website uses cookies and similar technologies to operate the site, remember your preferences, and understand how the site is used. You can control cookies through your browser settings; disabling some cookies may affect how the site works.

7. How long we keep your information

We keep personal information for as long as needed to provide our services and to meet legal, accounting, and regulatory requirements, after which we delete or anonymise it.

8. Your rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, to object to or restrict certain processing, and to withdraw consent. Residents of the EU/UK (GDPR) and California (CCPA/CPRA), among others, have specific rights, including the right not to have personal information sold or shared for cross-context advertising — which we do not do. To exercise any right, contact us at rita@tellustravels.com.

9. Security

We use reasonable technical and organisational measures to protect personal information against loss, misuse, and unauthorised access. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

10. Children

Our services are directed to adults. Where we process a child's information as part of a family booking, we do so on the instructions of the booking adult, who is responsible for that information.

11. Changes to this policy

We may update this policy from time to time. The "last updated" date above shows when it last changed, and material changes will be posted on this page.

12. Contact us

Questions or requests about this policy or your personal data can be sent to TELLUS Travels at rita@tellustravels.com or +1-817-312-4008. If you are in the EU/UK and are not satisfied with our response, you may also contact your local data-protection supervisory authority.